Shipping Policy

This policy applies to printed books ordered from vidhiaagaz.com. Everything we publish is also available to read online, so a printed copy is a convenience rather than the only way to read a book.

1. Where we ship

Printed books are shipped within India only. Shipping is free.

2. Dispatch

A book held in stock is dispatched within three to five working days of payment. A book printed to order is dispatched within ten working days. We email you when the parcel leaves, with the courier’s tracking reference.

3. Delivery time

Parcels are usually in transit for two to seven days, depending on the delivery location. If a parcel has taken longer than that, write to us and we will trace it with the courier.

4. Change of address

The delivery address can be changed at any time before dispatch. Write to us with the order reference and the new address.

5. Damaged or lost parcels

• If a parcel is visibly damaged when it arrives, refuse it if you can and write to us the same day.
• If you find damage after delivery, write to us within seven days of delivery with photographs of the parcel and the book.
• If a parcel is not delivered within the time stated in section 3, write to us so that we can report it to the courier.
• In each case we send a replacement or refund the payment once the courier has completed its enquiry. Parcels are insured for loss and damage up to the value the courier states.

6. Returns

A book delivered as ordered is not taken back. The Refund & Cancellation policy sets out when a payment is refunded.

7. Customer service

For any question about an order, write to support@vidhiaagaz.com with the order reference.