Refund & Cancellation

Publication fees

A processing fee is payable only after a manuscript has been accepted, and the amount is stated in the acceptance email. Once paid, the fee is not refunded if the author withdraws the paper, declines to revise it, or does not complete the requirements of publication.

If the same fee is paid more than once by mistake, the extra payment is refunded in full.

Printed books

An order for a printed book can be cancelled, and the payment refunded, at any time before the book is dispatched. Write to us with the order reference. Once a book has been dispatched, the order cannot be cancelled.

A book delivered as ordered is not taken back or refunded. If a parcel arrives damaged or is lost in transit, we send a replacement or refund the payment once the courier has completed its enquiry, as set out in the Shipping Policy.

If a parcel cannot be delivered because the address given was incomplete or the parcel was refused, a second dispatch is charged at ₹100.

How refunds are made

Refunds are made to the account or card from which the payment was received, normally within seven working days of our confirmation. For any question about a refund, write to support@vidhiaagaz.com with the order or manuscript reference.